With my first order with the op i am using now some how they put my zip code for my box # and since i live in a rural area the fedex driver knew that was not a valid box # and they called me first thing that morning and told me they had my package but the box # was my zip code and they had it at the hub and i could pick it up that day as soon as i could get there since they knew not to put it on the truck they were very friendly and helpful never had any problems with fedex at all. I went straight to the hub the woman remember talking to me checked my id and gave me my package. I love fedex would not deal with a op that didn't use fedex. When i first started with op's i did have the first op use ups and they don't deliver until after 5p in the day and the drivers are not as friendly and after i have been waiting all day i prefer a friendly delivery guy. And let me tell you how bad airborne is if you ever have an op that wants to use them (i haven't had an op use them but dell does) and everytime dell sends me something by airborne we go round and round for days while my package is riding around in the back of an airborne truck because they don't like to come out in the back woods or they can't find their way here once they even delivered my camera accessory's to the neighbors which we don't have any thing to do with because they are theives (we even believe they broke into our house once and stole a lot of money and guns) we just couldn't prove it was them and the police could find fingure prints either. Airborne delivered my accessory's to them the dumb woman even signed her own name to recieve the package it came in my mothers name so they didn't know who's it was so they thought they were just getting something for free and dell let them get by with it however they did reship my stuff to me and after about 12 calls to airborne and dell the deliver driver showed up about 7p after driving with it in his truck 4 days. Anyway I'll get off my soap box with airborne but just to let you know of what a bad experience i have had with them i can't say enough good stuff about fedex though.

Coty