Based on past experience, both mine and other's, picking up a package on Saturdays is hit-or-miss. Last month, I was heading out of town and wouldn't be home on that Monday so I drove to the hub on Saturday and asked them (using my best nice-gal voice and puppy dog eyes just like mama taught me) to please help me out.

I was expecting to get turned down, but they actually broke down a pallet and found my package. After signing, I asked for their district manager's name and address and sent him a note praising his hub staff for being so helpful.

It won't work at all hubs, but it never hurts to try and being extra-nice usually helps. Plus, folks tell me small town hubs are often more willing to do this than the big ones.

Elle