I live in a rural area, on the edge of an Indian reservation. We order online a lot, books, music, computer equipment, cosmetics, stuff for my kids, and so on. I receive my pain meds through OP's once a month, and have a package of med's specific to my condition come once every six weeks from a medical school. So far, in the last 10 shipments of meds, 6 have gone back to the hub saying "incorrect address". I am easy enough to find when the package says "Apple", "Sephora", or "Amazon". I normally order 2nd day from NWW and have it delivered the next day. I ordered overnight this one time to make sure it came today but ...... "incorrect address". Not only that, he did not try to call or list it undelivered till 515pm, when he was back at the hub, an hour away. When the dispatcher let me speak to him he made a lot of comments about "your community needs to get its stuff together" "roads and houses are not marked right", and a lot of other excuses and a few thinly veiled racial comments. When I asked why he found it last week he did not have an answer.

I am tired of having to hunt down my meds. Any suggestions?